Warranty Policy

 

We proudly stand behind our products, so all products come with manufacturer warranty!

 

Manufacturer Warranty:

• For Customers purchased from the online store:

All dashcams and car fridges provide an 18-month manufacturer warranty, and all accessories come with a 90-day manufacturer warranty.

• For customers who purchased from the other official platforms:

The manufacturer warranty is different based on platform policy. Please refer to the platform policy.

 

Extended Warranty Service:

1. Six-month Extended Warranty:  

• For Customers purchased from the online store: 

Customers who purchased dash cams and car fridges automatically enjoy a 6-month extended warranty which has been included in the 18-month manufacturer warranty.

• For customers who purchased from the other official platforms:

Customers have to register the order information to get an extended free 6-month warranty on our official website.
Sign Up Warranty Link: https://eu.wolfbox.com/pages/warranty-form

     2. One-year Extended Warranty:

1-year extended warranty service needs to be purchased in order to be activated. The extended warranty for each product can only be purchased once.

Purchase Link: https://eu.wolfbox.com/products/extended-1-year-warranty

How to Calculate My Warranty:

• For Customers purchased from the online store:

Warranty Time= 18-month warranty +1-year extended warranty(if purchased)

• For customers who purchased from the other official platforms:

Warranty Time= platform warranty +6-month extended warranty( if sign up in online store)+1-year extended warranty(if purchased)

Please note: if the purchase date of the product and the purchase date of the extended warranty service do not match, the extended warranty service will be calculated from the purchase date of the product.

Warranty Coverage:

This warranty is to cover manufacturer defects and does not apply to the mistreatment or mishandling of the dashcam.

 For more information on installment and usage instructions, please check our FAQ page: FAQ – WOLFBOX Smart Dash Cam or download user manuals at User Manual – WOLFBOX Smart Dash Cam

Contact Us:

If you have any need for more installment and usage instructions or wish to return products, feel free to contact us anytime via email or phone: Contact Us – WOLFBOX Smart Dash Cam