Privacy Notice

WOLFBOX operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Service"). WOLFBOX is powered by Shopify, which enables us to provide you with the Service. This Privacy Notice describes the privacy practices of WOLFBOX TECH, Inc., eu.wolfbox.com ("WOLFBOX," "we," "us," or "our") with respect to the activities described in this Privacy Notice, which apply to the products and/or services we provide. Please read this Privacy Notice carefully to understand how we collect, use, share, and otherwise process information about individuals ("Personal Information"), and to understand your rights and choices regarding your Personal Information. Where applicable, references to Personal Information include special categories of Personal Information (also known as Sensitive Personal Information).

This Privacy Notice may be revised or updated from time to time to reflect changes in our practices regarding the handling of Personal Information or changes in applicable law. We encourage you to read this Privacy Notice carefully and to periodically review this page to be aware of any changes we may make in accordance with the terms of this Privacy Notice.

This Privacy Notice was last updated on September 18, 2025.

This Privacy Notice is effective on September 18, 2025.

1.Collection of Personal Information

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers (only the last four digits of the card number are collected), payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details. "Payment card information is processed directly by our payment service providers (such as Shopify Payments or other licensed processors). We do not store your full card number or CVV code."
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you viewed, added to your shopping cart, added to your wish list, or purchased, returned, exchanged, or canceled, as well as your past transactions.
Communications with us, including information you include in communications with us, for example, when sending a customer support inquiry.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

2.Purposes and Legal Basis for Processing Personal Information

2.1 Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

2.2 Unless otherwise provided in this Privacy Notice or you have not received prior notice of updates to this Privacy Notice, your personal information will not be used for other purposes, including third-party marketing promotions, personalized advertising, other commercial purposes unrelated to the devices function, and will not sell, rent or trade your personal information.

2.3 Cookie Usage Instructions

Once you log in to our website, we will collect your browser type and IP address (a unique address that identifies your computer on the Internet). Once you use our application, we will collect your device type, device ID and IP address.

In addition, we use "cookies" to store certain information in your browser. A cookie is a piece of data stored on a user's computer that is associated with a user's information. We use session ID cookies to confirm that a user is logged in. However, you should note that cookies may be necessary to provide you with certain features on the website (for example, customized information push). We only use cookies that are strictly necessary for the operation of our website and services by default. For functional, performance, or advertising cookies, we will request your prior consent in accordance with applicable laws. You can withdraw your consent at any time through your browser or device settings.

For more information about cookies and how to manage cookies, you can visit the following website: http://www.allaboutcookies.org.

2.4 Sensitive Personal Information

Except as otherwise provided in this Privacy Notice, we do not attempt to collect or otherwise process sensitive personal information in the normal course of business. We will only process sensitive personal information where it is strictly necessary for the specific service you request and only with your explicit consent or as otherwise required by applicable law. If we need to process your sensitive personal information for any reason, we will rely on one of the following legal bases:

Consent: We may obtain your explicit consent to process your sensitive personal information in accordance with applicable law before processing it (this legal basis is only used for processing that is completely voluntary and is not used for processing that is necessary or mandatory);
Compliance with applicable law: We may process your sensitive personal information where this is required or permitted by applicable law (for example, to comply with our diversity reporting obligations);
Establishment, exercise or defense of legal claims: We may process your sensitive personal information where this is necessary for the establishment, exercise or defense of legal claims;
Detection and prevention of crime: We may process your sensitive personal information where this is necessary for the detection or prevention of crime (for example, for the prevention of fraud).

If you provide us with sensitive personal information, you must ensure that it is lawful to disclose such data to us and that you have a valid legal basis for the processing of such sensitive personal information.

3.Sharing of Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Notice, and we do not sell your personal information as defined under the CCPA/CPRA. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

4.Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

5.Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

6.Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Object.“You also have the right to object to certain processing of your personal information (Art. 21 GDPR), including profiling and direct marketing. You may also request restriction of processing in certain cases (Art. 18 GDPR).”
Right of Non-Discrimination.“We will not discriminate against you for exercising any of your privacy rights under CCPA/CPRA, such as denying you goods or services, charging different prices, or providing different quality of service.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

7.International Transfer of Personal Information

Your personal information may be collected, transferred, and stored by our affiliates and third parties in the United States or in other countries.

As a result, your personal information may be processed outside your jurisdiction, including in countries and jurisdictions that are not subject to an adequacy decision by the European Commission or your local legislature or regulator, and which may not provide the same level of data protection as your jurisdiction. We ensure that recipients of your personal information provide an adequate and comparable level of protection and security as required by applicable data protection laws, such as by entering into appropriate back-to-back agreements and, where required, applicable standard contractual clauses, or alternative data transfer mechanisms approved by the European Commission (Article 46 of the General Data Protection Regulation) or other applicable regulatory or legislative bodies. Where required by applicable law, we will obtain your prior consent before sharing, transferring, or storing your personal information outside your jurisdiction.

8.Retention Period of Personal Information

We will process your personal information for the minimum period necessary to fulfill the purposes outlined in this Privacy Notice or as required by law, unless we are required to retain it for a longer period pursuant to specific legal requirements. We determine the retention period for personal information based on factors such as the amount, nature, and sensitivity of the personal information processed, the potential security risks of unauthorized use or disclosure of the personal information, and whether we can achieve the purposes of processing through other means and in accordance with applicable legal requirements (such as relevant restrictions).

After the expiration of the relevant retention period, your personal information will be deleted. If we are unable to completely delete any data from our systems for technical reasons, we will implement appropriate measures to prevent any further use of that data.

For more information on data retention periods, please contact us using the information in Section 12 below.

9.Personal Information Security

Personal information security is of paramount importance to us. We have implemented administrative and technical safeguards deemed appropriate to protect your personal information.

For device access, we utilize reliable identity authentication and authorization.

For data communication, we support the use of secure algorithms and transmission encryption protocols.

For data processing, we employ rigorous data filtering and verification, as well as a comprehensive data review process.

For data storage, all confidential user information is securely encrypted and access controlled.

In addition to the technical security measures described above, we have also established a series of security measures at the system and management levels, including designated positions and responsibilities, security and privacy protection training courses, enhanced employee data protection awareness, and access control measures to prevent data loss, unauthorized use, unauthorized access or leakage, tampering, or destruction.

While we adhere to universal standards for personal information protection, no storage or transmission method is 100% secure. If you have any questions about our security practices, please contact us using the information in Section 12 below. If a security incident occurs that affects the security of your personal information, we will promptly notify you through the email address you provide or by sending a push notification to our Message Center, along with recommendations for mitigating or preventing related risks. If necessary, we will promptly implement appropriate remedial measures in accordance with our internal security incident emergency plan and report the incident to the relevant authorities as required.

10.Children's Personal Information

Our products and services are primarily intended for adults. We do not knowingly collect personal information from children under the age of 13 in the United States (or under the applicable minimum age in other jurisdictions, such as 16 in the European Union), unless (a) we have obtained the consent of the parent or guardian, (b) the data collection has been separately agreed, or (c) the child actively or accidentally accesses it. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the information in Article 12 below and we will take steps to delete their personal information from our system.

11.Revisions to This Privacy Notice

This Privacy Notice allows for adjustments. If we make any material changes to how we use your personal information, we will notify you via the email address you provide or by posting an announcement on the App.

The email we send containing notification of such changes will constitute an effective part of such notification. If you do not wish us to change how we use your personal information, you must notify us in advance that you wish to terminate your account. We will deem you fully understand this Privacy Notice by agreeing to it, or by appropriately beginning or continuing to use our products or services, and not contacting us to express a contrary opinion. If you have any questions, comments, suggestions, or complaints while reading this Privacy Notice, especially if you believe our processing of your personal information infringes upon your legal rights, you may lodge a complaint/suggestion regarding our services through the appropriate regulatory channels.

12.Contact Us

To exercise your rights regarding your personal information, or if you have questions about this Privacy Notice or our privacy practices, please contact our Data Protection Officer at +1 888 296 8399 or privacy@wolfbox.com.

When contacting us, please specify the country and/or state/province of your residence.

We are committed to working with you to fairly resolve any complaints or concerns regarding privacy. However, if you believe we are unable to assist you with your complaint or concern, you may have the right to lodge a complaint with your competent supervisory authority under local data protection laws.